Well, I’m back online – AT&T Broadband decided that even though I had paid their fees, they would come out and disconnect me. This I learned last night when I called them wondering why my cable modem wouldn’t sync up. I have come to detest what passes for customer service today, where telephone flunkies pass you from one queue to another, and you have to explain yourself over and over. Well, I am satisfied, though. They did make good on a promise to send someone out today, and sure enough, a yummy man of indeterminate ethnic background came out and hooked me back up first thing this morning. I also got a free month out of them.
The joys of customer service.
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